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Warehouse and Customer Service Manager - 3PL

Confidential Company

Posted on March 14, 2019

5 - 8 years Dubai - United Arab Emirates

Bachelor of Arts, Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management). Any Arabic National, Any GCC National, Any European National, Any Nationality

Medical Insurance, Paid Leaves, Annual Travel Ticket

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Job Description

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To manage the day- to-day operations and to ensure that these functions are carried out in a timely, reliable and cost effective manner, and in line with customer contracts, SOPs, Work Instructions and QHSE procedures; to ensure that all KPIs are met; to guide, train and develop people


Logistics / Supply Chain

Desired Candidate Profile

 Schedules daily activities, organizes and directs operation and job responsibilities within the warehouse to ensure effective management of resources
 Overviews the inventory records and location for cost accounting to ensure adherence to Agility warehouse and distribution procedures are executed
 Liaises with internal customs department to ensure custom clearance procedures are compiled and legal requirements are met
 Resolves potential challenges with WMS to ensure continuous and uninterrupted flow of the operations in distribution centres
 Implements Security and Quality, Health, Safety and Environment (QHSE) policies and procedures to ensure that operation is adhered to at all times
 Manages the control of temperature measured areas, and places systems for preventions of system failures
 Builds and maintains unsurpassed customer relationships, ensures impeccable customer service at all times
 Ensures that all set KPIs per customer are met and overviews clear and comprehensive records
 Ensures that employees are guided, supported and trained daily; organises structured on job trainings; develops career paths for all team members
 Any other responsibilities as assigned from time to time to meet business needs.

Keywords

3Pl SAP WMS Logistics and Supply Chain warehouse and distribution operations Customer Service Operations Team Handling

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