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Web Apps Technical Support Agent

Dimofinf Operations Center

2 - 4 years Cairo - Egypt

Any Nationality


, Posted on May 16, 2018 1 Opening

Job Description

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Essential Functions and Responsibilities
• Answering technical support tickets and solve clients problems
• Provide technical support services for Dimofinf CMS (Installation, Upgrading and Editing Styles)
• Perform Q&A responsibilities for project and task level work (testing, test case writing, content maintenance, website assessments etc.).
• Perform ongoing tests to verify accuracy of client tracking.


Industry Type : IT - Software Services
Functional Area : IT Software

Desired Candidate Profile

Required experience: 2 to 4 years
• Experience using MySQL databases and solving all kinds of problems related to it.
• Experience dealing with cPanel and other hosting control panels .
• Have a good experience in HTML and content management systems (not a developer position).
• Can work on scripts such as (word press jumla-vBulletin).
• Have practical experience supporting website development.

Keywords

HTML MySQL CMS Information technology Customer service Content management Technical support Technical Support Agent Web development Management systems

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Dimofinf Operations Center


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