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Workshop Manager - Dubai

Client of Naukri.com

Posted on July 4, 2018

5 - 8 years Dubai - United Arab Emirates

Master of Technology/Engineering, Bachelor of Technology/Engineering. Any Nationality

Opening 01

Job Description

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1. To lead and manage the service team to ensure effective and efficient operation.
2. Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
3. Ensure supplies are ordered for each job.
4. Receive and review feedback from customers and follow up to ensure customer
satisfaction.
5. Develop and implement systems to record, file and store information pertaining to
client enquiries.
6. Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.
7. Analyze current procedures and activities to identify and present opportunities for improvement of the workshop.
8. Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
9. Maintain good relationships with customers.
10. Conduct annual Performance Appraisal for Workshop Personnel.
11. Evaluate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions.
12. Monitor workflow to anticipate impact of delays due to team members being absent for leaves, holidays or sickness.
13. Plan and adjust the workloads of department personnel to match their skills and abilities.
14. Prepare workshop profit &loss statement and share it with senior management.
15. Prepare and maintain daily MIS reports


Installation / Maintenance / Operations / Repair

Desired Candidate Profile


Education-
UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Automobile, Mechanical, Diploma - Any Specialization
PG: M.Tech - Any Specialization, Automobile, Mechanical, Post Graduation Not Required

Keywords

Scheduling Labour Workflow Performance appraisal Customer satisfaction Workshop management Senior management Automobile components MIS reporting Automobile

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Client of Naukri.com


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