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Workshop Manager

The Cycle Hub

Posted on November 11, 2019

3 - 8 years Dubai - United Arab Emirates

Other(Other). Any Nationality Male

Comprehensive health and well-being programs, paid time off, professional growth and development opportunities

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Job Description

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• Manage and control all subordinate staff to ensure that all day to day operational matters are handled on time and customer expectations are met.
• Establish and maintain the highest standard of service and generate profits in accordance with the established budgets.
• Create support materials, such as technical sheets, descriptions, and/or pictures along with costing utilizing sales analysis.
• Creating and maintaining a professional workshop and service process.
• Liase with distribution customers and provide warranty and technical support for provided product.
• Create and maintain systems in order to service the distribution customers.
• Liase with suppliers and their appropriate departments for all technical and warranty related issues.
• Assembling and repairing bicycle and bicycle equipment to The Cycle Hub and/or vendor standards.
• Preserving complete and accurate shop records and maintaining record keeping systems.
• Completing post-accident inspections and reports as necessary.
• Acting as liaison between customer, finance, logistics, and vendor on resolving highest-level repair problems.
• Resolving equipment non-conformity and warranty issues.
• Ordering shop materials, tools, supplies, and parts.


Retail

Installation / Maintenance / Operations / Repair

Desired Candidate Profile

We are looking for a Workshop Manager!

Keywords

Workshop Management Warranty Administration Customer Support Mechanical Technician Bicycle Bike

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The Cycle Hub

We are the fastest growing cycle retailer and distributor in the GCC and are looking for a new member to join our elite retail team.

The Cycle Hub was started in 2012 and has been striving to develop cycling in Dubai since the start. We have a strong passion for our brands and a close knit team w orking to bring cycling to the masses in a new and highly competitive market. Dubai isn’t the first place that comes to mind for cycling but the facilities are some of the best in the world and are constantly being expanded to create a safe environment for riders.



Our retail outlet serves as a hub for cyclists, providing knowledge, product and even the region’s first dedicated “paleo” bistro, The Cycle Bistro to create an atmosphere that is unseen elsewhere.
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Contact

Name/ Designation:
raquel@thecyclehub.com - HR

Website https://www.thecyclehub.com/


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