GENERAL POSITION SUMMARY
The Wellness and Learning Manager (WLM) for the Youth for Tomorrow program is responsible for the management and oversight of the Wellness and Learning team, and ensuring oversight of all activities which contribute to wellness and learning within the centers (notably, intensive sessions, drop-in sessions, awareness sessions for parents and youth, case management and referrals). The WLM is responsible for ensuring that all MC, partner and center staff receive training to enable them to carry out these activities, and for ensuring the quality of these activities. Responsibilities include ensuring that protection principles are mainstreamed across YFT program activities and that program activities contribute to the wellbeing of program beneficiaries. The WLM works with the Training Team Lead to ensure training plans exist for all centers and that high quality trainings are being delivered on time. The WLM will be responsible for making sure there are clear pathways for continuous youth engagement in the centers that will contribute to their wellbeing.
ESSENTIAL JOB FUNCTIONS
Team Management and Capacity Building
• Manage the Training Team Lead and Protection Coordinator to ensure that they complete their tasks as assigned in a timely, professional way and help them to stay on track with work plans and targets.
• Promote effective information sharing and collaboration between the Senior Field Coordinator , the Sustainability and Community Engagement team and the Wellness and Learning team, to ensure all activities in the centers are well coordinated and included in center work plans
• Support the Wellness and Learning team in identifying capacity development trainings and opportunities to enable them to complete their tasks effectively
Program Implementation and Quality
• In coordination with the training team, train YFT team, Bussma centers management, staff, coaches and CBPN members on protection minimum standards, and introduction to social work (including effective communication, outreach methodologies.. etc.
• Ensure proper implementation of protection minimum standards inside Bussma centers in all activities.
• Support the Protection Coordinator to address any protection concerns within the Youth Centers.
• Follow up on work plan of the training team (including PSA training, Creative facilitation training, drop-in training)
• Ensure that appropriate referral mechanisms are in place and being used across all three youth centers, and to make sure to involve members of the community based networks in the referral mechanism.
• Collecting weekly/ monthly reports for the above activities and from the Wellbeing and Learning team for donor reporting.
• Ensure quality implementation of program activities that fall under the responsibility of the Wellness and Learning team, alignment and progress against work plan, and partner support, in close coordination with the senior field coordinator.
• Ensure that lessons learned are implemented in all three center on a regular basis
• Make sure that all YFT team members have deep understanding of the activities under his/her supervision.
• Ensure that staff and partners are trained to ensure successful implementation of the program
• Review the quality and content of activities to ensure they are engaging, and support the social and emotional needs of adolescents.
• Coordinate with other MC Lebanon programs and assist them as required to integrate protection into their activities
Partner Coordination and Capacity Building
• Help in identifying center s staff and coaches needs in terms of building their capacity in social work fields, and to work with the Wellness and Learning team to meet the identified needs.
• Set, in coordination with the Sustainability and Community Engagement Manager, the criteria needed in the selection of the Partner s sister CBO s
• Work closely with the Sustainability and Community Engagement Manager to identify the capacity building needs of sister CBOs for protection related concerns, and support partners to build their capacity as needed.
• Ensure proper coordination between the Wellness and Learning team with other team members to ensure the best impact and influence on the youth and community.
• Overall support for the program manager in all aspects as required
• Other necessary duties as required
• Support new program design for youth and protection programs in coordination with senior management
• Contribute to agency s understanding of best practices in adolescent and youth and protection programming
• Commitment to implementation of Mercy Corps Program Management Minimum Standards ( PM@MC ) to ensure all project planning and documentation is completed in timely manner;
• Ensure interventions adhere to Mercy Corps Gender Equity Policy and Do No Harm strategies;
• Participate in internal office coordination and planning meetings and workshops;
• Other assigned tasks, as necessary.
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
SUPERVISORY RESPONSIBILITY: Training Team Lead and Protection Coordinator.
Reports directly to: Youth for Tomorrow Program Manager
Works directly with: Operations, Finance, Program, and M&E Teams, Partners, YFT team.
Industry Type :
NGO / Social Services / Community Services / Non-Profit
Functional Area :
Training / Learning
Desired Candidate Profile
KNOWLEDGE AND EXPERIENCE
• BS or MA in international development, social work, social sciences, psychology or other relevant field;
• Demonstrated expertise in participatory community-based programs, with at least 7 years of relevant and/or field-based experience including management experience;
• Extensive experience in designing and implementing protection and livelihoods development programming in Lebanon, with an understanding of the displacement context, economic challenges, social stability and resilience mechanisms relevant to internal conflict preferred; preference also given to candidates with background in the Middle East region;
• Proven track record in staff and stakeholder training, mentoring and capacity building;
• Experience establishing and supporting community-based protection mechanisms and strengthening local systems preferred.
• Experience using a conflict sensitivity and do no harm approach
• Solid knowledge and application of established inter-agency standards and guidelines relevant to protection
• Excellent analytical skills with ability to identify problems and propose solutions.
• Strong communication, networking, advocacy, negotiation and diplomacy skills.
• Working understanding of procurement, administrative and finance systems.
• Fluency in English is essential; fluency in Arabic preferred.