Academic Services Coordinator- Academic Services Department

The British University In Egypt

Job Responsibilities:

- Receive and collect requests from students and graduates for the issuance of academic certificates, degrees, and official statements.

- Maintain accurate records of requests and supporting documentation.

- Respond promptly and effectively to inquiries from students and graduates regarding academic documents and related services.

- Provide direct support and guidance to students and graduates on document-related services.

- Verify and review graduates data prior to the issuance of academic degrees to ensure accuracy and compliance.

- Assist in the issuance, verification, and distribution of academic degrees, transcripts, and other official statements to ensure timely delivery to the requester.

- Support in the review and validation of academic degrees issued by UK partner universities.

- Undertake any additional duties assigned by the line manager.

Job Requirements:

Experience:

- 1+ years of experience in higher education administration, academic governance, quality assurance, or compliance.

Technical Skills:

- Knowledge of student information systems, academic records management, and data governance.

- Proactive, enthusiastic, and adaptable.

- Strong proficiency in Microsoft Office.

- Ability to manage multiple tasks and deadlines efficiently.

- Excellent presentation, communication, and interpersonal skills.

- Strong organisational and follow-up abilities.

Competencies:

Core:

- Interpersonal Skills

- Collaboration

- Integrity & Accountability

- Results Focus