Account Executive

talabat

Role Summary:

Responsible for developing business through partner restaurants by building and maintaining long-term relationships. Manage existing accounts, optimize restaurant content, handle menu updates, and drive revenue growth through strategic account management initiatives.

Key Responsibilities:

• Conduct business reviews with accounts to identify opportunities and drive increased revenue, profitability, and market share
• Maintain continuous business relationships with clients and restaurants through regular communication and proactive support to resolve operational issues
• Manage restaurant content including menus, delivery times, and method of access (MOA) to ensure optimal performance
• Renegotiate commission rates and develop new commercial relationships by renewing existing contacts with improved offers
• Generate revenue through advertisement sales, brand promotions, coupons, and vouchers; acquire and maintain restaurant menu photography and Talabat branding materials
• Encourage restaurant adoption of digital features including track order functionality, white-label solutions, online payment gateways, and other digitalization initiatives
• Monitor restaurant status on the Talabat platform and coordinate with restaurants to resolve issues affecting live status or delivery operations
• Maintain accurate records and provide regular CRM updates via Salesforce, including contact reports, activity reports, sales reports, and account analysis
• Attend sales and marketing team meetings and contribute to strategic planning and performance updates