Account Management Back Office (Business Support Specialist)
Horeca Star
Multiple VacanciesEmployer Active
Posted on 18 Nov
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets
- Maintain quality service by establishing and enforcing organization standards.
- Provide historical records by maintaining records on area and customer sales.
- Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analysis.
- Communicate effectively & efficiently with the business development team & discuss actions need to be taken
- Liaise between customers & customer service team to enhance the quality of service
- Communicate with customers for new products and promos
- Receive calls for orders, complaints, bar star appointments and ihoreca registration
- Ensure proper follow up on customers orders on regular basis
- Handel customers complaints regarding out of stock items or delayed orders & conduct required surveys via phone with customers
Desired Candidate Profile
From 2 years of experience min.
Company Industry
- Restaurants
- Catering
- Food Services
Department / Functional Area
- Administration
Keywords
- Account Management Back Office (Business Support Specialist)
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