Send me Jobs like this
Experience
0 - 5 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Client Relationship Management: Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
Client Onboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
Account Monitoring: Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
Upsell and x-sell: increase client revenue and enhance client satisfaction by providing personalized recommendations.
Communication: Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
Problem Solving: Proactively identify and resolve any client concerns or issues in a timely and effective manner.
Product Knowledge: Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
Collaboration: Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
Documentation: Maintain accurate client interactions, transactions, and communications records in our CRM system.
Desired Candidate Profile
Education: Fresh graduate in business administration, Finance, Economics, or a related field.
Language: Bi-lingual Arabic and English speakers are required.
Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
Problem-Solving Abilities: Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
Cross-Functional Collaboration: Ability to work collaboratively in a team environment while working independently when necessary.
Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
Interest in FinTech: A keen interest in financial technology and a desire to learn and grow within the industry.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Sales
- Business Development
Keywords
- Account Management Executive
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com