Account Manager

Future Group Translation Services

Employer Active

Posted on 4 Oct

Experience

2 - 4 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Drive account growth by identifying upselling, cross-selling, and renewal opportunities that meet and exceed revenue targets.

  • Act as the main point of contact for client accounts, building and maintaining strong relationships with stakeholders at all levels, including C-suite professionals.
  • Analyse and interpret performance data to generate insights and strategic recommendations for both the client and internal teams.
  • Manage client feedback efficiently, ensuring high satisfaction, resolving issues, and supporting long-term partnerships.
  • Lead presentations and negotiations in meetings with diverse client teams to effectively communicate solutions and value propositions.
  • Collaborate closely with marketing, project management, and service delivery teams to ensure seamless execution and consistent client satisfaction.
  • Support multi-channel marketing and outreach activities to foster increased client engagement and retention.
  • Maintain accurate records of client communication, opportunities, and pipeline activities using CRM platforms such as HubSpot or Freshworks.
  • Proactively monitor industry trends and competitor activity to identify new business opportunities and drive account expansion.

Desired Candidate Profile

2-3 years of demonstrable experience as an Account Manager within the localization, translation, or language solutions sector (industry experience essential).

  • Exceptional analytical, communication, and negotiation skills, with an ability to interpret data and present strategic recommendations to diverse audiences.
  • Confidence in leading client meetings and delivering compelling business proposals and presentations.
  • Proficiency in CRM systems (such as HubSpot or Freshworks) and familiarity with marketing processes and tools considered an advantage.
  • Fluent in English, both written and spoken, with strong organizational and time-management skills.
  • A client-focused approach with a commitment to delivering high-quality service in a fast-paced, collaborative environment.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Account Manager

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Future Group Translation Services

Future Group, a global leader in translation and localisation since 1994, is seeking a motivated Account Manager to join our expanding team. If you have a passion for building long-term client relationships and driving portfolio growth within the localisation industry, we want to hear from you!/p>

https://www.careers-page.com/f-g/job/RY6498RR