Account Manager
HR Insight
Posted on 3 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Manage and grow a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing strategic guidance.
- Develop and implement account plans to achieve client objectives and drive business growth.
- Collaborate with internal teams to deliver tailored HR solutions that meet client needs.
- Monitor account performance, analyze data, and prepare regular reports for clients and management.
- Identify opportunities for upselling and cross-selling additional services to existing clients.
- Negotiate contracts, renewals, and service agreements in alignment with company policies.
- Lead client meetings, presentations, and business reviews to communicate value and progress.
- Stay updated on industry trends and best practices to provide informed recommendations.
- Ensure compliance with company standards and client requirements throughout all account activities.
Desired Candidate Profile
- Minimum of 7 years of experience in account management, client relations, or a related field.
- Proven track record of managing multiple accounts and delivering exceptional client service.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyze data, identify trends, and develop actionable insights.
- Experience working in a professional, agency, or recruitment environment.
- Demonstrated ability to collaborate with cross-functional teams.
- Excellent organizational and time management skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and manage competing priorities.
- Willingness to work in an on-site office arrangement.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Accounts
- Taxation
- Audit
- Company Secretary
Keywords
- Account Manager
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