Account Manager

Jobs for Humanity

1. Client Management

• Manage day-to-day client communication with confidence and professionalism

• Build strong, trust-based relationships with clients

• Ensure alignment on project scope, timelines, and deliverables

• Anticipate client needs and proactively provide solutions

2. Project Ownership & Delivery

• Take full ownership of multiple projects and workstreams simultaneously

• Translate client briefs into structured, actionable plans

• Ensure timely and high-quality execution of deliverables

• Monitor progress and address challenges proactively

• Financial Ownership: Take full financial ownership of the project, from quotations, to POs, to invoicing.

3. Cross-functional Coordination

• Lead the collaboration with creative, production, and internal teams

• Ensure clear communication and alignment across all stakeholders

• Facilitate smooth workflows between departments

4. Quality & Execution Excellence

• Maintain strong attention to detail across all outputs

• Ensure accuracy, consistency, and adherence to standards

• Drive continuous improvement in execution

• Account Hygiene: Ensure applying Project management tools including but not limited to: CPS, Minutes of meeting, Financial bookkeeping

5. Problem Solving

• Apply a solution-oriented mindset to navigate challenges

• Identify risks early and implement practical resolutions

• Adapt quickly in fast-paced environments

Core Competencies

• Strong project ownership and multitasking ability

• Structured thinking and planning skills

• Effective client management and communication

• Cross-functional collaboration

• Attention to detail and quality focus

• Solution-oriented mindset