Account Manager

Nat Solutions

We're seeking a passionate Account Manager to build and nurture strong relationships with our valued clients. You'll be the primary point of contact, ensuring client satisfaction and driving long-term partnerships.

Relationship Management:

• Serving as the primary point of contact for assigned client accounts.
• Building and maintaining strong, long-lasting client relationships.
• Understanding client needs and anticipating their expectations.
• Fostering open communication and addressing client concerns promptly.

Client Service and Support:

• Ensuring the timely and successful delivery of solutions according to client needs.
• Resolving client issues and concerns effectively.
• Collaborating with internal teams (e.g., customer support, product development) to provide excellent service.
• Gathering and providing client feedback to improve products and services.

Account Management and Administration:

• Monitoring account performance and tracking key metrics.
• Preparing and presenting reports on account status.
• Maintaining accurate client records.
• Forecasting and tracking key account metrics.