Account Manager

Rev Agency

Employer Active

Posted 5 hrs ago

Experience

1 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Primary Point of Contact: Serving as the lead "face of the company" for all client matters, ensuring their needs are met and issues are resolved quickly.

Revenue Growth: Identifying opportunities for upselling (selling a higher-tier service) or cross-selling (selling related products) to meet specific sales quotas.

Relationship Building: Developing "trusted advisor" status with key stakeholders and executive sponsors on the client side.

Performance Tracking: Forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts.

Conflict Resolution: Acting as the first line of defense for client escalations, working with internal teams (like Logistics, IT, or Finance) to fix service gaps.

Reporting: Preparing regular reports on account status and health for the management team.

Desired Candidate Profile

Degree: A BA/BS degree in Business Administration, Marketing, or a field relevant to the specific industry.

CRM Proficiency: Hands-on experience with tools like Salesforce, HubSpot, or Zoho CRM is now mandatory for most Cairo-based firms.

English Proficiency: High-level fluency in English (written and spoken) is critical, as many firms deal with regional (MEA) or international clients.

Negotiation: The ability to close contract renewals and agreements that maximize profit.

Adaptability: Especially in startups (common in Giza/New Cairo), the ability to juggle multiple projects at once.

Presentation Skills: Comfortable pitching new strategies to a room full of client executives.

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Account Manager

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Rev Agency

https://wuzzuf.net/jobs/p/dbwftwqmcaxu-account-manager-rev-agency-cairo-egypt