Account Manager

Jobs for Humanity

Key Responsibilities:

• Client Relationship Management: Act as the main point of contact for clients, building and maintaining strong relationships. Understand client objectives and deliver tailored solutions to exceed their expectations.
• Campaign Management: Develop and manage comprehensive marketing campaigns across various channels, including digital, social media, and traditional media. Oversee campaign planning, execution, and performance analysis to ensure alignment with client goals.
• Social Media Strategy: Create and implement effective social media strategies to enhance client visibility and engagement. Manage social media accounts, develop content calendars, and track performance metrics.
• Pitch Development: Lead the preparation and presentation of pitches for new business opportunities. Collaborate with internal teams to craft compelling proposals and presentations that align with client needs and industry trends.
• Project Coordination: Oversee the end-to-end execution of marketing projects and events. Coordinate with internal teams (creative, strategy, media buying, etc.) to ensure timely and successful delivery.
• Budget Management: Develop and manage budgets for marketing campaigns and events. Monitor spending, ensure cost-efficiency, and provide clients with regular financial updates and insights.
• Performance Analysis: Track and analyze campaign performance using key metrics and analytics tools. Provide clients with actionable insights and recommendations for optimization and growth.
• Market Research: Conduct research to stay current with industry trends, competitive landscape, and emerging technologies. Leverage insights to enhance client strategies and campaigns.
• Problem Resolution: Proactively address and resolve any issues or challenges that arise during campaign execution. Ensure swift resolution while maintaining a positive client relationship.

Qualifications:

• Experience: 3-5 years of experience in account management within an agency setting, with a strong emphasis on marketing, social media, and campaign management.
• Skills: Proven ability to manage and execute successful marketing campaigns. Proficiency in social media platforms, tools, and analytics. Excellent communication, presentation, and negotiation skills.
• Knowledge: In-depth understanding of marketing strategies, social media trends, and campaign performance metrics. Familiarity with industry tools and software (e.g., CRM systems, social media management tools, analytics platforms).
• Education: Bachelor s degree in Marketing, Communications, Business Administration, or a related field.
• Personal Traits: Highly organized, detail-oriented, and results-driven. Ability to work independently and collaborate effectively with internal teams. Strong problem-solving abilities and a client-centric approach.