account manager
magic pack
Multiple VacanciesEmployer Active
Posted on 8 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
3 Vacancies
Job Description
Roles & Responsibilities
Serve as the primary point of contact for assigned client accounts, ensuring their needs are understood and met.
- Develop and maintain strong, long-term relationships with clients to foster loyalty and retention.
- Coordinate with internal teams to deliver tailored solutions and resolve client issues promptly.
- Identify opportunities to upsell or cross-sell additional products and services to existing clients.
- Prepare and present regular account reviews, performance reports, and strategic recommendations.
- Manage contract renewals, negotiations, and ensure timely delivery of agreed-upon services.
- Monitor client satisfaction and proactively address concerns to maintain high service standards.
- Collaborate with sales, marketing, and support teams to ensure seamless client onboarding and ongoing support.
- Track account metrics and KPIs to measure success and identify areas for improvement.
- Stay updated on industry trends and competitor activities to provide informed guidance to clients.
Desired Candidate Profile
1-3 years of experience in account management, client services, or a related field.
- Proven ability to manage multiple client accounts simultaneously with attention to detail.
- Strong interpersonal and communication skills, both verbal and written.
- Demonstrated problem-solving abilities and a proactive approach to client needs.
- Experience working in a fast-paced, office-based environment.
- Ability to collaborate effectively with cross-functional teams.
- Familiarity with CRM software and account management tools.
- Excellent organizational and time management skills.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Willingness to learn and adapt to new processes and technologies.
Company Industry
- Other
Department / Functional Area
- Sales
- Business Development
Keywords
- Account Manager
- Manufacturing
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