account manager

magic pack

Multiple VacanciesEmployer Active

Posted on 8 Dec

Experience

1 - 3 Years

Job Location

Giza - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

Serve as the primary point of contact for assigned client accounts, ensuring their needs are understood and met.

  • Develop and maintain strong, long-term relationships with clients to foster loyalty and retention.
  • Coordinate with internal teams to deliver tailored solutions and resolve client issues promptly.
  • Identify opportunities to upsell or cross-sell additional products and services to existing clients.
  • Prepare and present regular account reviews, performance reports, and strategic recommendations.
  • Manage contract renewals, negotiations, and ensure timely delivery of agreed-upon services.
  • Monitor client satisfaction and proactively address concerns to maintain high service standards.
  • Collaborate with sales, marketing, and support teams to ensure seamless client onboarding and ongoing support.
  • Track account metrics and KPIs to measure success and identify areas for improvement.
  • Stay updated on industry trends and competitor activities to provide informed guidance to clients.

Desired Candidate Profile

1-3 years of experience in account management, client services, or a related field.

  • Proven ability to manage multiple client accounts simultaneously with attention to detail.
  • Strong interpersonal and communication skills, both verbal and written.
  • Demonstrated problem-solving abilities and a proactive approach to client needs.
  • Experience working in a fast-paced, office-based environment.
  • Ability to collaborate effectively with cross-functional teams.
  • Familiarity with CRM software and account management tools.
  • Excellent organizational and time management skills.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Willingness to learn and adapt to new processes and technologies.

Company Industry

Department / Functional Area

Keywords

  • Account Manager
  • Manufacturing

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