Account Manager
Enpal B.V.
Employer Active
Posted on 30 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Role and responsibilities
- Point of contact for customers after the sale , resolving doubts and issues to ensure a smooth transition.
- Telephone/written assistance throughout the entire process, from contract signing to after-sales support.
- Constantly updated on the progress of the process, providing comprehensive answers and maintaining clear and timely communication.
- Collaboration with the departments involved in the installation phases.
What We Offer;
- Benefits according to company policy
- Direct hiring with a permanent contract.
- Compensation: Salary plus variable bonus, commensurate with experience and level of Italian language proficiency.
- Opportunities for professional development and career growth.
- The opportunity to share your ideas and be part of a success story.
- A positive work environment and other benefits.
Desired Candidate Profile
Required:
- Previous experience in customer-facing roles.
- Affinity for results-oriented startups .
- Ability to set high standards of quality for yourself and your team, demonstrating a positive mindset that motivates others.
- Attention to detail and precision in work.
- Excellent verbal and written communication skills in Italian.
- Excellent knowledge of the Italian language (C1/C2) and good knowledge of the English language (B2).
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Account Manager
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Enpal B.V.
Enpal il green unicorn 1 in Europa. Enpal is a leading company in the renewable energy sector, specializing in the installation of residential and commercial photovoltaic systems. Founded in Berlin in 2017 and active in Italy since 2023, we are already a leading company with over PHONE_NUMBER satisfied customers. Our mission is to make solar energy accessible and affordable, contributing to the transition to a more sustainable future. We offer complete solutions for 360-degree energy independence, integrating photovoltaic, wallbox, and heat pumps with cutting-edge digital technologies. At Enpal, we aim to reduce energy costs and environmental impact by offering energy