Account Manager - Technology Sales

Malia Group

On Sales

• Develop and demonstrate a comprehensive knowledge of the marketed solutions
• Analyze the market s potential and determine the value of existing and prospective clients
• Establish, develop and maintain productive and professional relationships with current and prospective customers to generate new business for the company s services
• Perform cold calls and in-person visits to understand and quantify customers requirements
• Lead presentations to potential customers, suppliers and promote Maliatec Solutions
• Coordinate sales efforts with marketing, sales management, logistics and technical service teams
• Develop effective proposals, quotations for prospective customers while ensuring proper negotiation in order to close deals
• Meet the Unit s assigned targets for profitable sales volume and strategic objectives. Achieve assigned sales quota in designated strategic accounts
• Participate in trade shows, conventions, conferences and other events, to promote the company s services

On Customer Service

• Maintain high customer satisfaction levels that meet the company s standards
• Participate in investigations of customer complaints, respond to all customers queries and concerns in a timely manner
• Proactively assess customer needs on on-going basis and lead solution selling that best address these needs

On Compliance

• Follow up and abide by clients agreements, credit limits and mode of payment

On Reporting

• Report to management on customer needs, problems, competitive activities and potential for new services
• Keep manager informed about products performance, opportunities, budget variances and problems that are encountered

On Technology

• Stay abreast of latest mobile technologies, applications, technical services, market conditions, competitors and competitive activities, advertising and promotional trends through research and readings