Accounts Receivable - Assistant Manager
Genpact India pvt ltd
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are looking for candidates with extensive knowledge and understanding of the entire invoice to cash process. SAP knowledge and experience in generating reports is a must. In this role, you will be responsible for all the activities related to I2C domain.
Responsibilities
- Responsible for handling all emails /phone queries related to disputed invoice / claims (in Arabic & English).
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and expertly.
- Perform monthly reconciliations to ensure correct customer balances.
- Prepare monthly AR aging reports.
- Research and analyze the disputes/deductions in ERP.
- Follow-up with all concerned departments to get supporting documents for dispute/deductions resolutions.
- Research and resolve issues / disputes to expedite all cases to avoid any adverse customer impact. Highlight opportunities for automation and process improvements.
- Process any ad-hoc requests in a timely manner.
- Review all invoices in tax portal to ensure completeness and accuracy.
- Support team priorities and initiatives and effectively manage workload.
- Drive compliance with applicable SOX requirements.
- Support in monthly, quarterly, and annual closing activities.
Desired Candidate Profile
Minimum qualifications
- Bachelor's Degree in Commerce
- Relevant years of accounts receivable experience.
- Proficient in English & Arabic
- SAP user
Preferred Qualifications / Skills
- Excellent verbal and written communication skills
- Basic knowledge of MS Office
- Excellent Customer handling skills
- Ability to navigate between multiple screens / priorities
- Efficiency in multi-tasking
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Accounts
- Taxation
- Audit
- Company Secretary
Keywords
- Accounts Receivable - Assistant Manager
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Genpact India pvt ltd
At Genpact, we don t just adapt to change we drive it. AI and digital innovation are redefining industries, and we re leading the charge. Genpact s AI Gigafactory, our industry-first accelerator, is an example of how we re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.