Accounts Receivable (AR) Supervisor

iVein Clinic

Job Purpose:

The Accounts Receivable (AR) Supervisor is responsible for overseeing the accounts receivable team and ensuring the accurate and timely processing of customer invoices, receipts, and collections. The role focuses on maintaining a healthy cash flow, minimizing bad debts, improving DSO (Days Sales Outstanding), and enforcing company credit policies.

Key Responsibilities:

• Supervise daily operations of the AR team, including invoicing, collections, and payment processing.
• Ensure timely and accurate billing to customers in line with contract terms.
• Monitor outstanding receivables and proactively follow up on overdue accounts.
• Review and approve credit limits and customer terms in coordination with the Finance Manager.
• Generate and analyze AR aging reports, highlighting risks and recommending actions.
• Resolve escalated billing or payment disputes with customers in a professional manner.
• Work closely with internal departments (sales, operations, customer service) to resolve customer account issues.
• Ensure proper documentation and compliance with company policies, accounting standards, and local regulations.
• Assist in monthly, quarterly, and year-end closings, including AR reconciliations.
• Train, mentor, and evaluate AR team members to ensure high performance.
• Implement process improvements to increase efficiency and reduce errors.