Job Description

Roles & Responsibilities

Position Overview

The Accounts Receivable Supervisor will manage the accounts receivable team alongside the Finance Manager. The ideal candidate will be responsible for overseeing the entire accounts receivable process, ensuring timely collections, accurate invoicing, and proper management of customer accounts. This role requires strong leadership, exceptional organizational skills, and a deep understanding of the accounts receivable cycle. The Accounts Receivable Supervisor will play a key role in maintaining a healthy cash flow for the company while leading a team to meet departmental goals.

Key Responsibilities

Team Leadership: Supervise and mentor accounts receivable clerks, ensuring they meet performance and quality standards. Provide guidance, support, and training to team members to enhance productivity and efficiency.

Accounts Receivable Oversight: Manage the full accounts receivable cycle, from overseeing invoices to processing payments in a timely manner in and ensure customer accounts are up to date.

Collections Management: Oversee collections activities, ensuring timely follow-up on overdue accounts. Work with customers and internal departments to resolve any payment issues or disputes, and escalate challenging accounts when necessary.

Reporting and Analysis: Prepare and analyze accounts receivable aging reports, DSO, collection efficiency, cash flow forecasts, and other relevant financial reports. Provide insights into trends and recommend actions to improve collections and reduce overdue accounts.

Reconciliation: Ensure that all accounts receivable transactions are accurately recorded and reconciled to the general ledger. Oversee monthly, quarterly, and year-end closing processes for accounts receivable.

Process Improvement: Continuously review and improve accounts receivable processes to increase efficiency, accuracy, and timeliness. Implement best practices to streamline workflows.

Compliance and Internal Controls: Ensure that accounts receivable activities comply with company policies, accounting standards, and regulatory requirements. Strengthen internal controls to minimize risk and fraud.

Collaboration: Work closely with other departments, such as sales, customer service, and finance, to resolve issues and ensure smooth operations across teams.

Other Duties: Perform other accounting and finance-related tasks as required, supporting the overall objectives of the finance department.

Requirements

Education & Qualifications:

Minimum 6-7 years’ experience in accounts receivable or a related finance role, with at least 2 years in a supervisory or team leadership position

BS degree in Finance or Accounting

Working experience in a financial services company is a plus

Relevant certification is a plus such as DiplFR

Experience:

Strong experience in managing the accounts receivable cycle, including invoicing, collections, and reconciliation

Good understanding of accounting principles according to IFRS, accounts receivable process, credit practices and collection regulations

Familiarity with accounting software and proficiency in Microsoft Excel

Ability to understand and analyze financial data, including financial statements and balance sheets

Soft Skills:

Proven experience in leading, motivating, and developing a team. Ability to drive results and manage team performance

Strong ability to analyze data, identify trends, and make recommendations for process improvements

Excellent interpersonal and communication skills, both written and verbal. Ability to communicate effectively with both internal teams and external customers.

Exceptional attention to detail and accuracy in managing financial data and transactions

Strong problem-solving skills with the ability to address complex accounts receivable issues and resolve customer payment disputes

Excellent time management and organizational skills to handle multiple tasks and deadlines in a fast-paced environment

Accounts Receivable Supervisor
NowPay

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