Acquiring & Payment Gateway - IT Specialist

PayTech Group

Core Responsibilities and Accountabilities:

• Manage and support acquiring systems and payment gateway operations from technical side.
• Lead data host migration projects end-to-end (planning, execution, validation).
• Support merchant onboarding, integration, and daily operational issues.
• Coordinate with processors, banks, PSPs, and vendors for system updates and enhancements.
• Oversee testing (SIT/UAT), deployments, and post-launch support.
• Ensure compliance with local regulations and card scheme requirements.
• Prepare and maintain clear documentation and reports.

Knowledge and Experience:

• Previous experience in working with acquiring, payment gateways, and merchant platforms, including an understanding of transaction flows, operational processes, and industry best practices.
• Strong background in data migration and system transitions, with the ability to manage end-to-end migration activities, ensure data integrity, and support seamless platform cutovers.
• Demonstrated problem-solving, communication, and coordination skills, with the ability to address technical and operational issues efficiently and clearly.
• Proven capability to collaborate effectively with cross-functional teams and external partners, ensuring alignment, smooth execution, and timely delivery of project objectives.

Mandatory Skills:

• Bachelors degree in IT, Computer Science, or a related field, with a solid technical foundation to support system integration and platform management activities.
• Previous experience within Banking, Payment & Card solutions, or the FinTech industry.
• Regional experience across the GCC, including working in a faced-paced matrix organisation.
• Excellent communication skills (written, verbal, and presentation) in English; proficiency in Arabic is an advantage.

Preferred Skills:

• The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
• An understanding of payment systems, digital platforms, APIs, system workflows, security basics, and industry technologies.
• An understanding of regional regulations across financial services or payment networks.