Admin and Telecommunication Section Manager

Zakat, Tax and Customs Authority

Strategy and Planning

Contribute to the development of Documentation & Administration business plan ensuring alignment with ZATCA strategy
Develop the operational plan for Admin and Correspondence in line with Documentation & Administration business plan and Finance and Administration strategic plan
Implement plans and provide input to enable achievement of Admin and Correspondence goals that support ZATCA s overall strategic plans

Budget Management

Discuss Admin and Correspondence budgeting requirements with top management and provide input to the budgeting process
Ensure effective utilization of Admin and Correspondence budget, and report accurately on progress made and challenges encountered
Investigate and propose implementing initiatives that result in positive financial impact for Admin and Correspondence and mitigates financial and operational risks

Administration Services

Ensure that incoming calls are answered and transferred according to protocols
Ensure all services and equipment and rooms are available for set meetings, conferences, workshops, and training
Ensure reception area and offices are organized and clean at all times to leave a good impression on visitors and solidify ZATCA s professional reputation
Manage supply of office equipment to ensure employees are well equipped to handle daily work
Ensure space allocation needs for employees and new joiners are met

Correspondences Management

Manage ZATCA correspondences including the collection, organization, sorting, recording, dispatching, and delivery of incoming and outgoing correspondences to relevant stakeholders
Manage digitization and archiving for incoming and outgoing correspondences for filing and tracking purposes
Manage requests for emails services and ensure they are fulfilled on time and that all incoming emails are handled promptly and forwarded to concerned parties

Transportation Services

Manage transportation services including setting schedule of driver, transporting eligible employees, and delivering correspondences and documents ensuring adherence with KSA traffic and transportation laws and regulations

People Management

Participate in the identification and recruitment of key talent
Guide, mentor and support direct reports in order to execute duties according to set policies and processes
Develop individual performance objectives, provide necessary support, evaluate/appraise team and provide regular feedback on performance
Establish a high-performance working environment and promote ZATCA values