Administrative & Operations Coordinator

Client of Hire Lebanese

We are seeking a highly organized and proactive Administrative & Operations Coordinator to join our team. This role will initially focus on supporting day-to-day administrative, client, and operational tasks, while gradually expanding into food safety and kitchen monitoring responsibilities. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and has (or is willing to develop) a strong background in food safety compliance.


Key Responsibilities:

Administrative & Client Coordination:

-Manage appointment bookings and scheduling for client consultations.

-Answer client calls, messages, and inquiries with professionalism and empathy.

-Maintain accurate client records, including dietary preferences, allergies, and plan details.


Operations & Logistics:

-Coordinate daily meal plan preparation with kitchen staff, including alternative menu requests.

-Liaise with suppliers to order food and non-food items, ensuring timely delivery and stock control.

-Prepare and update the daily client count sheet, including menu variations and dietary requirements.

-Oversee packaging and ensure accurate placement of meals into branded delivery bags.

-Organize and monitor delivery logistics to ensure on-time and correct meal dispatch.


Food Safety & Kitchen Oversight (to be developed in role):

-Implement and monitor food safety procedures in compliance with Lebanese regulations and company standards.

-Maintain kitchen hygiene and sanitation records, conducting regular inspections.

-Train staff on food handling, storage, and hygiene best practices.


General Support:

-Assist with operational problem-solving and continuous improvement initiatives.

-Work closely with a team to ensure smooth handovers and consistent service quality.


Qualifications:

-Diploma or degree in Business Administration, Food Safety, Nutrition, or related field preferred.

-Prior experience in administrative or operational roles, ideally in food service or catering.

-Knowledge of food safety standards is a strong plus.

-Excellent organizational and multitasking skills.

-Strong communication skills in Arabic and English; French is an advantage.

-Proficiency in Microsoft Office and basic digital tools.


Personal Attributes:

-Detail-oriented with a strong sense of accountability.

-Calm under pressure, with the ability to adapt to last-minute changes.

-Team player with a proactive approach to problem-solving.

-Passion for healthy food and client satisfaction.