Administrative Professional - Operations & Office Support (Remote)

Client of Pulse Media NL

Key Responsibilities

Administrative Data Management & Record Keeping

• Maintain and update spreadsheets and internal databases using Google Sheets or Microsoft Excel
• Review data for accuracy, completeness, and consistency
• Standardize formats (names, contact details, regional identifiers, etc.)
• Identify duplicates, errors, and missing information
• Flag incomplete or unclear data for follow-up
• Organize files using consistent naming conventions and folder structures
• Support reporting by maintaining clean and reliable datasets
• Keep logs of updates and corrections

Task & Administrative Request Coordination

• Review and categorize incoming administrative requests
• Assign or route tasks to appropriate team members
• Track tasks from assignment to completion
• Follow up on overdue or incomplete tasks
• Maintain clear records of task progress
• Communicate when clarification or additional information is needed

Tracking, Logs & Reporting

• Update trackers for ongoing, completed, and pending work
• Log daily activities, updates, and identified issues
• Prepare brief progress summaries
• Monitor recurring issues or workflow gaps
• Escalate patterns affecting efficiency
• Support internal reporting with accurate documentation

Scheduling & Coordination Support

• Assist with scheduling and availability coordination
• Update calendars based on instructions
• Send reminders for deadlines and required actions
• Track onboarding progress and milestone completion
• Support coordination to ensure no steps are missed

Quality Assurance & Documentation Standards

• Review work for accuracy and formatting consistency
• Maintain organized file structures and naming conventions
• Ensure documents are accessible and easy to locate
• Support updates to internal documentation when needed
• Follow and uphold SOP (Standard Operating Procedure) guidelines

Performance Expectations

• High accuracy with minimal errors
• Strong attention to detail and consistency
• Reliable task completion and daily output
• Clear communication when facing blockers
• Proactive follow-up on missing information
• Strong organizational and file management habits
• Ability to follow structured processes precisely
• Accountability in a remote work environment

Work Details

• Location: Fully Remote
• Region Supported: MENA (UAE, Qatar, Saudi Arabia)
• Schedule: Flexible with consistent availability
• Hours: Full-time or part-time depending on workload
• Compensation: Based on experience and engagement