Administrative Professional (Remote) - Operations & Office Support

Client of Pulse Media NL

You will contribute to the smooth execution of daily operations by managing records, maintaining trackers, monitoring workflows, and ensuring documentation is accurate and up to date. Your work will directly support operational efficiency by keeping information consistent, complete, and easily accessible.

No prior professional experience is required full training and structured guidance will be provided. Success in this role depends on attention to detail, consistency, accountability, and clear written communication.

Key Responsibilities

Administrative Data Management & Record Keeping

• Maintain and update spreadsheets and internal databases (Google Sheets / Excel)
• Ensure data accuracy, completeness, and consistent formatting
• Standardize records (names, contacts, regions, notes, etc.)
• Identify and resolve duplicates, errors, or missing information
• Flag incomplete or unclear data for follow-up
• Organize files using structured naming conventions and folder systems
• Maintain logs of changes, updates, and corrections

Task & Workflow Coordination

• Review and categorize incoming administrative requests
• Assign or route tasks to the appropriate team members
• Track task progress from assignment to completion
• Follow up on overdue or pending items
• Maintain clear status updates and documentation
• Request clarification when needed to ensure accuracy

Tracking, Logs & Reporting

• Update operational trackers for ongoing, pending, and completed tasks
• Record daily activities, issues, and follow-ups
• Prepare concise progress summaries
• Identify recurring issues or workflow gaps
• Escalate inefficiencies or process concerns when necessary
• Support reporting with organized, accurate data

Scheduling & Coordination Support

• Assist with calendar updates and team availability tracking
• Send reminders for deadlines and required actions
• Track onboarding steps, milestones, and checklist completion
• Support coordination to ensure all processes are followed correctly

Quality Assurance & Documentation

• Review work for accuracy and compliance before submission
• Maintain consistent file structures and naming standards
• Ensure documentation is organized and easily accessible
• Support updates to internal SOPs and documentation
• Uphold high standards of data quality and organization

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Performance Expectations

• Maintain high levels of accuracy with minimal errors
• Demonstrate strong attention to detail
• Deliver consistent and reliable task completion
• Communicate clearly and professionally
• Proactively follow up on missing or unclear information
• Maintain strong organizational habits
• Adhere to structured processes and SOPs
• Stay accountable in a remote work environment

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Work Details

• Location: Fully Remote
• Region Supported: MENA REGION (UAE, Qatar, Saudi Arabia)
• Schedule: Flexible, with consistent availability required
• Hours: Full-time or part-time depending on workload
• Compensation: Based on experience and engagement