Adobe Solutions Manager Jazeera Airways

The Adobe Solutions Manager is a pivotal leader in orchestrating seamless, personalized digital experiences across web and mobile channels. We are seeking a highly skilled Adobe Experience Cloud Specialist to design, implement, and optimize enterprise-grade digital experiences. The role requires deep expertise across Adobe Experience Cloud solutions, API integrations, and data-driven personalization. The ideal candidate will bridge business strategy with technical execution, ensuring scalable, secure, and impactful digital platforms./p>

This role goes beyond content management it's about enabling real-time agility, data-driven personalization, and cross-platform orchestration using Adobe Experience Cloud and Azure./p>

Responsibilities and Duties:

• Platform Ownership & Governance
• Own the AEM Sites and Assets ecosystem, including authoring workflows, metadata governance, and DAM strategy
• Define and enforce content lifecycle policies, versioning, and publishing standards
• Establish governance models for multi-market, multilingual deployments
• Integration & Architecture
• Lead integration of AEM with Adobe Campaign, Target, Analytics, Marketo Engage, RT-CDP, and Azure services
• Collaborate with architects to ensure scalable, secure, and performant infrastructure
• Content & Experience Delivery
• Empower authors with intuitive templates, components, and guided workflows
• Drive dynamic content delivery based on segmentation, geo-targeting, and behavioral triggers
• Manage headless and hybrid delivery models for mobile apps and third-party platforms
• Operational Excellence
• Monitor site performance, conduct audits, and implement optimizations
• Coordinate with QA/UAT leads for release readiness and regression testing
• Define SLAs, escalation paths, and support models for global operations
• Stakeholder Enablement
• Translate business needs into technical configurations and authoring guidelines
• Conduct enablement sessions for marketers, content authors, and regional teams
• Serve as the bridge between marketing, IT, and product teams to ensure alignment
• Adobe AEM (Experience Manager):
• Architect and implement scalable content management solutions
• Customize components, templates, and workflows for multi-site deployments
• Collaborate with UX and content teams to deliver optimized authoring experiences
• Adobe RTCDP (Real-Time Customer Data Platform):
• Design and manage XDM schemas, identity resolution, and segment creation
• Integrate RTCDP with Adobe Target, Analytics, and external systems for real-time personalization
• Govern data ingestion pipelines and ensure compliance with privacy standards
• Adobe Marketo Engage / Marktech Stack:
• Configure lead scoring, nurture campaigns, and marketing automation flows
• Align campaign strategy with RTCDP segments and behavioral triggers
• Adobe Target:
• Implement A/B and multivariate testing strategies
• Personalize experiences using shared profile attributes and edge segmentation
• Integrate with RTCDP for same-page and next-session personalization
• Adobe Analytics:
• Configure tracking plans, custom dimensions, and calculated metrics
• Analyze user behavior and funnel performance to inform optimization
• Integrate with AEM and Target for closed-loop reporting
• Adobe DAM (Digital Asset Management):
• Manage digital assets lifecycle, metadata, and taxonomy.
• Enable seamless asset delivery across channels and platforms.
• Ensure governance, rights management, and scalability of DAM usage.
• REST & GraphQL APIs:
• Develop and consume APIs for data exchange between Adobe platforms and external systems
• Ensure secure, scalable, and performant API integrations
• Document endpoints and maintain version control
• Adobe Universal Adaptor:
• Configure and maintain connectors for third-party data sources
• Enable unified data views across CRM, commerce, and analytics platforms
• Troubleshoot adaptor issues and optimize data flow