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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
ESSENTIAL FUNCTIONS:
Knowing how to sell our rooms and therefore highlight the hotel in general while demonstrating rigor and organization. Know how to anticipate customer needs.
1. Answer telephone calls and optimize the sale of our rooms and Suites
2. Demonstrate kindness, rigor and team spirit
3. Have a good knowledge of the hotel, the different points of sale and services, the rooms and Suites that we offer
4. Record reservations, confirm them
5. Process traces + comments to ensure proper follow-up of files.
6. Print emails, receive faxes and classify them by priority
7. Process requests by faxes or emails
8. Follow up on No Shows
9. Check all reservations 3 days before the arrival of customers
Knowing how to sell our rooms and therefore highlight the hotel in general while demonstrating rigor and organization. Know how to anticipate customer needs.
1. Answer telephone calls and optimize the sale of our rooms and Suites
2. Demonstrate kindness, rigor and team spirit
3. Have a good knowledge of the hotel, the different points of sale and services, the rooms and Suites that we offer
4. Record reservations, confirm them
5. Process traces + comments to ensure proper follow-up of files.
6. Print emails, receive faxes and classify them by priority
7. Process requests by faxes or emails
8. Follow up on No Shows
9. Check all reservations 3 days before the arrival of customers
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Ticketing
- Reservations
Keywords
- Agent De Reservation
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