Agent relation client FR & ENG ( fashion retail )
Transcom
Posted on 22 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Are you passionate about fashion? Are you bilingual and looking to work in a challenging environment?
Transcom offers you the opportunity to build a career practicing the job you love.
What you need for this position
- Good communication skills.
- Basic computer skills.
- The ability to troubleshoot and manage simple software.
- A technical and logical thought process.
- A problem-solving attitude.
- Proficiency in computer tools - Microsoft products, Word, Excel and Outlook.
- Proven customer service skills.
- Positive, enthusiastic and supportive.
- Effective keyboarding skills.
- Ability to take ownership of requests and resolutions.
- Ability to communicate and type.
- Knowledge of the customer's product is an advantage.
- Specific training and/or professional experience in contact center management, sales strategies and sales techniques is an advantage.
- French level C.
- English level B2
Apply and find out for yourself!
Desired Candidate Profile
Good communication skills.
- Basic computer skills.
- The ability to troubleshoot and manage simple software.
- A technical and logical thought process.
- A problem-solving attitude.
- Ma trise des outils informatiques - produits Microsoft, Word, Excel et Outlook.
- Des comp tences av r es en mati re de service la client le.
- Positif(ve), enthousiaste(e) et solidaire(e).
- Comp tences efficaces en mati re de saisie au clavier.
- Capacit s'approprier les demandes et les r solutions.
- Capacit communiquer et dactylographier.
- La connaissance du produit du client est un avantage.
- Une formation sp cifique et/ou une exp rience professionnelle dans la gestion des centres de contact, les strat gies commerciales et les techniques de vente est un avantage.
- Fran ais niveau C.
- Anglais niveau B2
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Agent Relation Client FR & ENG ( Fashion Retail )
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Transcom
We are a global network of 30,000 customer service specialists across 26 countries, passionate about delivering an exceptional customer experience. At Transcom, we are relentlessly committed. To our customers and to each other.
https://careers.transcom.com/job-openings/agent-relation-client-fr-eng-fashion-retail/
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