Job Description

Roles & Responsibilities

You act as a bridge between business stakeholders and technology, shaping clear product direction and ensuring delivery aligns with business priorities. The role operates in a fast-paced, evolving environment where priorities may shift, requiring strong ownership, adaptability, and follow-through to optimize value across the portfolio.

What You ll Do

The individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish roadmaps based on business priorities and optimizing value across value chains in scope.
Lead on product discovery phases to understand customer needs, identify market opportunities, and define product vision and strategy.
Support the generation of long-term roadmaps aligned with our strategic objectives.
Develop an understanding of the current state and business impacts to support options assessments to ensure appropriate solutions are developed.
Support technical assessments of potential solutions to provide approximation on costs, dependencies, complexity, and risks.
Work closely with cross-functional teams to validate product hypotheses and make data-informed decisions.
Facilitate brainstorming sessions, ideation workshops, and other collaborative meetings to stimulate innovation and generate / validate new product ideas.
Collaborate with Customer Experience, Data & Analytics, and business teams to ensure the voice of the customer (end user) is represented in the product development cycle.
Define, track, and interpret key product metrics to make informed product development decisions.
Collaborate with stakeholders to ensure alignment between business strategy and product development efforts.
Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies and propose optimal solutions.
Present product ideas, strategies, and performance metrics to executive leadership and other team members.
Lead team of Product Owners with focus on instilling an Agile mindset and practices.
Clearly communicates release timing and delivery dates to Product Management, Portfolio Leads and Senior Stakeholders.

Skills

Soft Skills

Clear communication and stakeholder facilitation
Strong decision-making and structured problem-solving
Ability to work independently while contributing to collaborative teams
Attention to detail with consistent follow-through

Technical / Functional Skills

Product discovery and roadmap development
Business and process analysis
Metrics definition and product performance tracking
Agile delivery and Product Owner leadership

Nice to Have

Experience working within the healthcare sector
Experience using JIRA or similar product management tool

Desired Candidate Profile

What You ll Bring

Bachelor s degree in computer science, engineering, or business administration.
6 10 years of experience in business analysis, process management, or process re-engineering.
Strong English communication skills, both written and spoken.
Experience working within Agile frameworks, with knowledge of SAFe Agile methodology.
Ability to balance technical depth with business context when working with cross-functional partners.
Comfort managing multiple priorities and time-sensitive work in a changing environment, including collaboration across regions and time zones.

Agile Product Manager Cigna