AI / GenAI Solutions Engineer

SOUM

Employer Active

Posted 3 hrs ago

Experience

1 - 7 Years

Job Location

Egypt - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:
  • Build GenAI-powered solutions: Design, develop, and deploy scalable business workflows using GenAI client tools (e.g., Gemini Advanced, NotebookLM, Claude Enterprise) and integrate them with existing systems via APIs (Freshdesk, Google Workspace, Airtable, etc.).
  • Drive AI innovation: Evaluate and experiment with emerging GenAI technologies, stay ahead of industry trends, and pilot innovative solutions tailored for Soum s marketplace.
  • Ensure scalability and reliability: Architect solutions that can handle high-volume, concurrent user interactions while maintaining low latency and excellent user experience.
  • Partner cross-functionally: Collaborate with Product, Data, Engineering, and Customer Support teams to identify opportunities for automation and deliver impactful, user-centric solutions.
  • Evangelize AI adoption: Share best practices, contribute to technical knowledge-sharing sessions, and promote a culture of continuous improvement and innovation.
  • Bridge technical gaps: Integrate custom-built AI platforms with out-of-the-box GenAI tools, fostering democratization and ease of adoption across teams.

Desired Candidate Profile

Requirements:
  • Bachelor s degree, preferably in Computer Science, Engineering, or a related technical field.
  • Experience designing, building, and deploying AI/ML systems at scale in conversational AI contexts.
  • Deep hands-on experience using and implementing GenAI tools (e.g., Gemini, ChatGPT, Claude Enterprise) to solve real-world business problems.
  • Strong understanding of SaaS ecosystems, API integrations (including Google Workspace, Airtable, Freshdesk)
  • Expertise in NLP/NLU, conversational AI frameworks, and large language models.
  • Proficiency in Python and JavaScript for scripting, automation, and lightweight prototyping.
  • Practical experience integrating AI solutions into production systems via APIs, microservices, and event-driven architectures.
  • Experience working on a C2C platform. Solid understanding of marketplace dynamics, customer support challenges, and user engagement in a C2C environment.
  • Experience implementing conversational flows, dialogue management, and context tracking in AI agents.
  • Familiarity with retrieval-augmented generation (RAG) architectures for enhancing LLM capabilities.
  • Understanding of data privacy, security, and ethical considerations in AI deployments.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • IT Software

Keywords

  • AI / GenAI Solutions Engineer

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SOUM

Soum is on a mission to revolutionize customer service experiences across our C2C marketplace through cutting-edge AI solutions. We re looking for a talented AI / GenAI Solutions Engineer who will architect, build, and deploy intelligent systems that transform how we engage with millions of users.

https://jobs.lever.co/soum/fcdf34fe-4f69-4b43-877b-a2e8acbb8e3c