AI Operations Manager Roads and Transport Authority

Road and Transport, RTA Dubai

Job Title
AI Operations Manager Roads and Transport Authority Dubai, UAE
Job Description
AI Operations Manager Roads and Transport Authority Dubai, UAE

Position Overview
The AI Operations Manager will oversee the implementation, integration, and operational management of AI and data science platforms across RTA. This role ensures scalability, security, and efficiency of smart platforms, while enabling data-driven decision-making and alignment with corporate objectives and UAE s AI strategy.

Location: UAE
Location: Dubai
Industry: I T and Services
Function: Information Technology
Gender: Any
Candidate Nationality: UAE Only
Job Type: Full-time

What You ll Do

* Lead AI and data science project roadmaps, ensuring delivery within timelines and alignment with corporate goals.
* Manage the secure and stable operation of AI platforms, ensuring compliance with RTA s information security policies.
* Oversee licensing, access management, and integration of AI applications with infrastructure systems.
* Use machine learning and data science to extract insights from big data, supporting decision-making.
* Evaluate and implement AI/big data use cases, ensuring scalability, performance, and impact.
* Prepare periodic progress, risk, and operational performance reports with recommendations.
* Supervise UAT and operational testing to meet security and quality requirements.
* Manage service provider contracts and coordinate with external technical partners.
* Monitor system performance, SLAs, and operational continuity of smart platforms.
* Train and empower internal teams in AI tools, dashboards, and applications.
* Analyze user feedback and incorporate improvements into AI operations.
* Recommend partnerships and collaborations with AI vendors and solution providers.
* Ensure strict adherence to digital safety, incident reporting, and governance practices.

Ideal Profile

* Master s or Bachelor s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
* At least 11 years of relevant experience in AI operations, data platforms, or technical project management.
* Proven expertise in machine learning, big data analytics, and enterprise AI deployment.
* Strong understanding of AI governance, security compliance, and operational frameworks.
* Excellent leadership, problem-solving, and team empowerment skills.
* Strong communication and stakeholder management abilities.