Air Operations Executive CMA CGM

Realize the transportation of goods from one point to the next as part of the provision of services, in compliance with procedures guaranteeing the quality of the service.

• Receive, record, and validate customer order the customer order in the TMS taking into consideration our offer (quotation, SOP)
• ARealize the execution plan (routing) according to Customer Operation Support

(COS) instructions

• Collect and control all required documents (commercial invoice, packing list, etc.)
• Check the availability of cargo and provide confirmation that shipping can

Proceed

• Perform the transportation plan (booking with Middle Office solutions)
• Input up to date information regarding the shipment in the TMS
• Produce documentation according to customer profile (transport documents)
• Manage communication and processing of documentation with suppliers (internal+ external)
• Create and update events in the TMS
• Monitor and improve supplier s performance (with MO solutions)
• Coordinate with COS in case of deviation
• Validate that all documentation is complete and compliant versus the requirement and upload in the TMS
• Complete Internal invoicing/Cost postings
• Produce and dispatch External invoices and documents to Customers
• Prepare operational reports and provide feedback to the manager
• Be responsible for the effective operational execution our commitments (qualitative pre-assessment