Airport Greeter Four Seasons Hotel

What You Will Do:

• Meet and greet all guests at the airport, providing courteous, efficient, and professional service.

• Ensure the paging board is neat, clean, and accurately displays guest information.

• Coordinate and assist with guest transportation requirements.

• Maintain strong working relationships with airline desks, customs, immigration, and other airport personnel.

• Verify entry visas and documentation, maintaining up-to-date knowledge of visa procedures.

• Liaise with the Visa Officer for applications and the Visa Clerk for typing and translations when required.

• Carry and monitor the daily arrival and departure report to track guest movements.

• Provide guests with information, reservations, and ticketing for cultural, leisure, and entertainment activities in the city.

• Keep the Chef/Head Concierge and senior management informed of any guest concerns or complaints, along with actions taken.

• Respond appropriately to hotel emergencies or safety situations.

• Uphold the highest standards of integrity, discretion, and professionalism at all times.

What You Bring:

• Excellent verbal and written proficiency in English and Arabic.

• Strong customer service and interpersonal skills.

• Previous hospitality or guest service experience is an advantage.