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Experience
1 - 2 Years
Job Location
Education
Secondary School(Academic / General), Intermediate School, Diploma
Nationality
Any Nationality
Gender
Male
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Page the guest and coordinate with the drivers to ensure seamless transfer from the
airport to the vehicle
- Coordinate with the operations department.
- Keep the client updated in regards to the vehicle location.
- Ensure that proper location updates are communicated with the guests to avoid any
complaints.
- Ensure drivers are properly available at the correct point after receiving the guests to avoid
any complaints.
- Submit daily summary reports outlining any possible arising issues.
- Track guest satisfaction and maintain records of feedback, complaints, and compliments.
- Take immediate action or escalate complaints to ensure timely resolution.
- Maintain regular contact with the Operation Department and Drivers.
Desired Candidate Profile
- Minimum 1–2 years of experience in airport coordination, guest handling, or customer service within the transportation, travel, or hospitality industry (UAE experience preferred).
- Excellent communication in English (verbal and written); knowledge of Arabic or Hindi/Malayalam will be an advantage.
- Strong interpersonal skills with a friendly and professional attitude. Able to handle guests courteously and resolve issues promptly.
- Basic knowledge of using communication tools (WhatsApp, GPS tracking, Cabman/transport software, Excel, etc.).
- Flexible to work in rotational shifts including weekends and holidays as per operational requirements.
Employment Type
- Full Time
Keywords
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ELEGANCE TRANSPORT BY LUXURY MOTOR LLC
Elegance Transport by Luxury Motor is a premium transportation service specializing in high-end, comfortable, and reliable travel solutions. We offer luxury vehicles, professional chauffeurs, and top-tier customer service to ensure a seamless and elegant travel experience. Whether for corporate travel, VIP transfers, or special events, our commitment to excellence guarantees a first-class journey for every passenger.
Read MoreSherin - HR Assistant
Dubai Commer city, Dubai, United Arab Emirates (UAE)
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