AM - QA/QC

Havelock Ahi Wll

Job Purpose

To lead and manage the Quality Assurance (QA) and Quality Control (QC) functions, ensuring compliance with corporate quality standards, project specifications, and industry regulations. The QA/QC Manager is responsible for developing, implementing, and maintaining quality systems across production and project activities.

Key Responsibilities

• Establish and maintain corporate QA procedures and QC processes in line with ISO9001 and FSC standards.
• Prepare and written procedures for production QC and corporate QA.
• Implement digital systems for quality tracking and reporting (e.g., dashboards, barcode systems).
• Oversee incoming material inspections, in-process checks, and final product audits across departments (Joinery, Metal, Polishing, Packaging).
• Ensure only approved materials are used, and all work complies with approved drawings and method statements.
• Control non-conforming products and initiate corrective actions in coordination with relevant managers.
• Maintain quality records, Inspection Test Plans (ITPs), checklists, and method statements according to the Project Quality Management Plan (PQMP).
• Establish and maintain a QC Inspection Report, with qualitative analysis and recommendations.
• Establish and lead monthly operation meetings with key stakeholders where trends and improvement recommendations and initiatives are discussed, agreed and launched.
• Prepare audit reports and monitor effectiveness of quality procedures.
• Lead the QA/QC team and coordinate with project managers, site engineers, and subcontractors.
• Implement training and development programs for staff to enhance quality awareness and prepare future leaders.
• Analyze customer feedback and implement measures to mitigate recurring issues.
• Drive business improvement initiatives and maintain a library of SOPs for quality processes.

Skills & Qualifications

• Degree in Engineering or related discipline.
• Minimum 810 years of experience in QA/QC within manufacturing or fit-out projects.
• Strong knowledge of ISO9001, FSC, and industry standards.
• Proficiency in digital quality systems and reporting tools.
• Excellent leadership, communication, and problem-solving skills.