Application / Production Support Engineer
Codeninja
Employer Active
Posted 15 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Serve as the primary production support for Open Banking, including after working hours.
Ensure successful technical resolution of all incidents raised by TPPs, PASPs, and in SAMA Confluence.
Facilitate between Business teams and the APIC team for DR and Production Support activities.
Generate SAMA Monthly APIC Reports.
Provide technical development support in Open Banking programs.
Provide L1/L2 technical support for Open Finance applications.
Integrate microservices hosted on OpenShift and related clusters.
8+ years of experience in Application Support, Production Support, or related roles.
Strong experience with Open Banking, Open Finance, or API-driven banking ecosystems.
Hands-on experience supporting microservices and OpenShift-based environments.
Strong understanding of incident management, problem resolution, and production stability practices.
Experience with monitoring tools, log analysis, and performance troubleshooting.
Knowledge of DR procedures, environment management, and change management workflows.
Ability to collaborate with development, infrastructure, middleware, and business teams.
Desired Candidate Profile
8+ years of experience in Application Support, Production Support, or related roles.
Strong experience with Open Banking, Open Finance, or API-driven banking ecosystems.
Hands-on experience supporting microservices and OpenShift-based environments.
Strong understanding of incident management, problem resolution, and production stability practices.
Experience with monitoring tools, log analysis, and performance troubleshooting.
Knowledge of DR procedures, environment management, and change management workflows.
Ability to collaborate with development, infrastructure, middleware, and business teams.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Application / Production Support Engineer
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