Application Support Engineer Korek Telecom

Posted 30+ days ago

Experience

0 - 7 Years

Job Location

Arbil - Iraq

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Monitor the health of enterprise applications, including error logs, server performance, and memory and processor usage.
  • Resolve and respond to tickets related to enterprise applications, plus all other applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed.
  • Keep current on patches and releases related to enterprise applications; review release notes; track resolutions to existing software problems; recommend updates to install.
  • Test of new software or new versions of software.
  • Create/maintain test environments for each of the enterprise-wide applications, including server specifications and software installations, integrations and customizations.
  • Create/maintain testing scripts for all enterprise-wide applications; manage testing teams and procedures and analyze test results.
  • Interface with vendors on a regular basis regarding problems, bug-fixes and new software versions.
  • Leads projects related to updating or installing new enterprise applications.
  • Basic knowledge of Enterprise solutions/ERP.
  • Basic knowledge of operating systems and network communications knowledge.
  • Ability to own functional track, maintain project plan and provide updates on status.
  • Basic knowledge of Database (i.e. Oracle and SQL Server).
  • Excellent oral and written communication skills.

Desired Candidate Profile

  • Basic knowledge of Enterprise solutions/ERP.
  • Basic knowledge of operating systems and network communications knowledge.
  • Ability to own functional track, maintain project plan and provide updates on status.
  • Basic knowledge of Database (i.e. Oracle and SQL Server).
  • Excellent oral and written communication skills.

Company Industry

Department / Functional Area

Keywords

  • Application Support Engineer

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