Application Support Engineer

Orion Digital Solutions

Employer Active

Posted 57 mins ago

Experience

3 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

This is a full-time hybrid role for an Application Support Engineer in Cairo, Egypt, with some work-from-home flexibility. The Application Support Engineer will be responsible for providing 2nd - 3rd line technical and application- support to resolve issues, develop solutions and ensure optimal system performance. Key responsibilities include troubleshooting technical inquiries, assisting users, monitoring application systems, and collaborating with teams to resolve issues efficiently. The role involves maintaining documentation and analyzing system issues to propose effective solutions.



Requirements

Qualifications :

  • Application Support and Technical Support skills, with the ability to provide end-to-end assistance to stakeholders
  • Strong Analytical Skills and Troubleshooting capabilities for diagnosing and resolving technical and application issues
  • Excellent Communication skills to collaborate effectively with end users, internal teams, and external vendors
  • Problem-solving mindset with attention to detail and the ability to work under pressure

Requirements :

  • 3 - 5 Years of hands-on experience
  • Bacheloru2019s degree in Engineering, Computer Science, Information Technology, or a related field
  • Experience in a similar support role is preferred
  • Interest in Supply Chain is a plus
  • Fluency in English

Desired Candidate Profile

Qualifications :

  • Application Support and Technical Support skills, with the ability to provide end-to-end assistance to stakeholders
  • Strong Analytical Skills and Troubleshooting capabilities for diagnosing and resolving technical and application issues
  • Excellent Communication skills to collaborate effectively with end users, internal teams, and external vendors
  • Problem-solving mindset with attention to detail and the ability to work under pressure

Company Industry

Department / Functional Area

Keywords

  • Application Support Engineer

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Orion Digital Solutions

Orion Digital Solutions is a regional leader in Digital Transformation and Consulting, helping businesses achieve high performance by reducing costs, driving organizational change, and enhancing digital channels. With a team of experienced professionals, both locally and internationally, Orion is committed to delivering measurable and sustainable results. Known for its excellence in execution, the companyu2019s services span areas such as robotic process automation, visualization and analytics, and business transformation. With a mission to empower local businesses and regional economies, Orion provides innovative solutions tailored to client needs from diverse industries.

Read More

https://orion360.zohorecruit.com/jobs/Careers/841515000000570003/