Approved Payments Executive

Bupa Arabia

Employer Active

Posted 16 hrs ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Purpose of the Role:

As an Approved Payments Associate, you will play a key role in ensuring timely and accurate processing of approved payments across the business. Reporting to the Complaints Technical Specialist, you ll act as a subject matter expert, using your knowledge and insights to improve processes, reduce risk, and enhance the customer experience.

What you ll do:

  • Process approved payments using various systems, ensuring accuracy and timeliness.
  • Act as a subject matter expert (SME) for approved payments, supporting continuous improvement initiatives.
  • Collaborate with stakeholders to identify and implement process enhancements.
  • Support the Complaints Technical Specialist in identifying operational risks and proposing solutions.
  • Review and improve current processes to enhance customer service and operational efficiency.
  • Ensure processes generate the necessary Management Information (MI) for effective Root Cause Analysis (RCA).
  • Stay up to date with business communications that impact payment procedures.
  • Detect and escalate potentially fraudulent activity.
  • Provide support to the Support and Governance Manager in the absence of the Complaints Technical Specialist.

Desired Candidate Profile

What you ll bring:

  • Experience in a financial or data input role.
  • Strong written and verbal communication skills.
  • Excellent coaching and interpersonal skills.
  • High ethical standards and integrity in handling sensitive financial information.
  • A proactive, solutions-focused mindset with a drive for continuous improvement.
  • Strong attention to detail and risk awareness

Company Industry

  • Medical
  • Healthcare
  • Diagnostics
  • Medical Devices

Department / Functional Area

  • Finance
  • Treasury

Keywords

  • Approved Payments Executive

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Bupa Arabia

https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Egypt---Cairo/Approved-Payments-Executive_R1194251