Arabic Customer Care Executive
Renan Partners Private Limited
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
Remote,
Kuwait
Experience
0 to 5 years
Qualification Level
Graduate; MBA / Management Post Graduates
Job Function
Customer Service / Telecalling
Fresh Graduates / Management Trainee
Skillset
Arabic Langauge
Preferred Jobseekers
Only Nationals of the Country for which the Job is posted
We are seeking a highly skilled Customer Care Executive who speaks native Kuwaiti Arabic with excellent communication skills. You will support customers over phone, chat, and email, ensuring a seamless, empathetic, and solution-oriented experience. This is a fully remote role, ideal for individuals comfortable working from home with a professional setup.
Key Responsibilities
Handle inbound and outbound customer calls in native Kuwaiti Arabic with clear, natural pronunciation and accent.
Assist customers with inquiries, product/service information, troubleshooting, and issue resolution.
Maintain high customer satisfaction by delivering prompt, professional, and friendly service.
Log customer interactions accurately in CRM systems.
Escalate complex issues to the appropriate departments as needed.
Follow communication scripts, SOPs, and compliance guidelines.
Meet performance metrics: response time, call quality, resolution rate, and customer satisfaction.
Required Qualifications
Native Kuwaiti Arabic speaker (must have authentic accent and dialect).
Excellent verbal and written communication skills in Arabic; English proficiency is a plus.
Previous experience in call centers, customer support, or customer-facing roles is preferred.
Ability to work from home with minimal supervision.
Strong problem-solving skills and a customer-first mindset.
Ability to stay calm, patient, and empathetic in difficult customer situations.
Technical / Work-From-Home
Requirements
Quiet workspace suitable for professional calls.
Reliable high-speed internet connection.
Laptop/desktop with updated operating system.
Quality headset with noise-cancelling microphone.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Arabic Customer Care Executive
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Renan Partners Private Limited