Arabic customer service (Temporary One Month) SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Posted 30+ days ago

Experience

1 - 3 Years

Education

Bachelor of Arts(Arabic), Any Graduation

Nationality

Any Arab National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


  1. Welcome & greet the walk-in customers and inquire and understand his/her needs.


  2. Customer Guidance & Managing Floor.

a) direct clients to alternative channels (Digital Channels).

b) ensure client have all needed docs before wasting time in waiting and taking queue.

c) Handle the customers in a pleasant manner and escort them to the concerned staff.

d) problems evaluation.

e) Customer anger management.


  1. Branch Assistance and Support.

a) Ambassador to handle the QMS Tokens

b) Provide assistance to Help Desk counters.

c) Manage the Queue at teller counters and waiting time at customer service areas

Desired Candidate Profile

Experience: 1 year (Fresher candidates in UAE/fresh graduated candidates are accepted subject to provide attested education certificate) Contract: 1 month (Candidate must be on sponsor visa)

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Arabic Customer Service
  • Customer Support Specialist
  • Arabic Speaking
  • Customer Care Representative
  • Communication Skills
  • Help Desk Agent

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Rec Agency

Mr Sufyan - Consultant

Abu Dhabi Sharjah, Abu Dhabi, United Arab Emirates (UAE)

https://www.sundusrecruitment.com