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Job Description
Roles & Responsibilities
MAIN DUTIES
- Perform LQA reviews, adhering to quality guidelines and production timelines.
- Handle arbitrations and drive linguistic consensus for optimal results.
- Perform terminology and TM updates within the Smartling environment, following guidelines provided by the Quality team.
- Answer linguistic queries adhering to outlined query management processes.
- Lead the Arabic (Saudi Arabia) LQA review team to ensure consistency, reference material adherence, and feedback quality standards across reviewers.
- Liaise with the Lead Translator and translation teams (in writing & via meetings) to share constructive feedback and drive overall language quality improvement.
- Provide linguistic and cultural consultation as requested by the client.
- Monitor published content for potential improvements and flag issues to be addressed on a localization or internationalization level.
- Proactively monitor language quality performance via LQA reports, take action to address issues in a timely manner, and flag quality risks to the Quality team.
REQUIREMENTS
- Experienced linguist with extensive translation and review experience in the social media and app sector.
- Native speaker of Saudi Arabic with fluent English skills.
- Typically, 5+ years as a linguist; at least 2 years of Copy Editing/Review and LQAs.
- Active user of digital platforms with familiarity with app features and marketing content.
- Strong customer service skills.
- Soft skills: feedback, coaching, training, and negotiation with stakeholders.
- Availability for the required weekly time allocation, with some reasonable flexibility.
SKILLS
- Experienced reviewer with familiarity in linguistic tasks and deep knowledge of Saudi Arabic culture and language nuances.
- Effective communicator with strong client-facing experience.
- Strong understanding of quality performance management processes and goals.
- Excellent organizational and time-management skills, with the ability to follow guidelines and meet deadlines.
- Business acumen with critical thinking skills and flexibility to meet changing client needs.
Desired Candidate Profile
Experienced linguist with extensive translation and review experience in the social media and app sector.
Native speaker of Saudi Arabic with fluent English skills.
Typically, 5+ years as a linguist; at least 2 years of Copy Editing/Review and LQAs.
Active user of digital platforms with familiarity with app features and marketing content.
Strong customer service skills.
Soft skills: feedback, coaching, training, and negotiation with stakeholders.
Availability for the required weekly time allocation, with some reasonable flexibility.
Company Industry
- IT - Software Services
Department / Functional Area
- Language Translation
Keywords
- Arabic Language Lead Specialist (Saudi Arabia)
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Welocalize
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com /div>
https://jobs.lever.co/welocalize/40425be6-9afd-460b-9067-f27fb91a000a
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