Area Manager Fullfillment Centre Operations

Amazon

Description

Are you ready to champion exceptional customer service, Amazon style?

Are you up for creating solutions and solving tomorrow s problems today?

Then we have an opportunity just for you!

We re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon s rapidly growing Operations network: they re where we manage our fast-moving inventory. They re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

In these facilities we re building the future of customer service, as we work towards becoming Earth s most customer-centric company. This is your chance to make history with us.

About The Role And Responsibilities

You ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

In the logistics team you enter and lead, we ll be entrusting a team of approximately 80 to 120 associates to you. You ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you ll ensure motivation, engagement and performance:

• You ll need to safeguard your team s safety, promoting Amazon s Health and Safety standards,
• You ll lead cross-functional teams, tasked with solving operational problems,
• You ll uphold Amazon s high standards of process quality,
• You ll maintain inventory accuracy,
• You ll strive to improve and streamline processes,
• You ll become a subject matter expert on larger FC processes and activities,
• You ll actively share and promote best practices with your colleagues and network
  
  

Basic Qualifications

• Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  
  

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience