Area Supervisor - Local Shops
talabat
Employer Active
Posted on 31 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Oversee performance and operations for Multiple branches with a district.
Ensuring seamless fulfillment processes across different locations which include different retailers.
Work closely with the store supervisor to evaluate, develop and ensure that all fulfillment processes (within the store) and workflow is being followed.
Supervise the shopper process of daily orders.
Supervise the full process of picking of orders, to segregation & packing
monitoring work schedules for the shoppers Supervises the team in processing orders and resolving customer complaints (regarding wrong picking)
Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, errors and mis-picks; and excellence in customer service levels
Assist in coaching and training new employees (store supervisor)
Ensure adherence of the shoppers to the agreed upon processes and policies
Desired Candidate Profile
3-4 years previous job experience in order fulfillment and management of pickers
1-2 year Experience of operations within a grocery stores
Well organized, able to multitask, and work in a fast-paced environment.
Open minded; continually seeks to find new and creative ways to accomplish tasks.
Excellent verbal and written communication skills.
Strong interpersonal and relationship building skills
Excellent decision-making abilities and ability to integrate and apply information.
Effective issue resolution skills.
Proven analytical abilities.
Reliable and a good timekeeper.
Passion, enthusiasm, reliability and drive results in present capacity
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Area Supervisor - Local Shops
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