Assistant Accommodation Manager

ENNISMORE

Job Description

Rixos Gulf Hotel Doha is seeking a detail-oriented and service-driven Assistant Manager, Team Member Accommodation to support the day-to-day operations of employee housing facilities. This role ensures that employee accommodations are safe, clean, and efficiently managed, contributing to the overall well-being and satisfaction of our team members. The Assistant Manager plays a vital part in coordinating services, managing inventories, and assisting with employee-related housing matters.

Accommodation Operations: Assist in the daily management of employee accommodation, ensuring facilities are clean, well-maintained, and comply with health and safety standards.

Room Allocation: Support in planning and monitoring room assignments, ensuring accurate records of occupancy and availability are maintained.

Maintenance Coordination: Report maintenance issues promptly and coordinate with the Engineering or Maintenance team for timely repairs and preventive upkeep.

Inventory Control: Monitor accommodation-related inventory, including furniture, appliances, and supplies. Ensure proper documentation and upkeep of assets.

Employee Support: Act as a point of contact for employees regarding accommodation issues, concerns, or requests. Provide solutions and escalate when necessary.

Facility Inspections: Conduct regular checks of rooms and communal areas to ensure cleanliness, safety, and proper function.

Health & Safety: Assist in implementing health and safety protocols within accommodation areas and report any hazards or non-compliance issues.

Administrative Support: Maintain accurate records of resident details, maintenance requests, and other operational logs. Assist in preparing reports for management.

Policy Enforcement: Ensure that employees adhere to accommodation policies and procedures. Support in communicating rules and addressing violations.

Vendor Coordination: Liaise with external service providers (e.g., cleaning, pest control) to ensure timely and effective service delivery.

Qualifications

High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus.

Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry.

Strong organizational and time management skills with attention to detail.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with inventory or facility management systems is advantageous.

Good interpersonal and communication skills, with a customer-service mindset.

Ability to handle multiple tasks, prioritize effectively, and work in a fast-paced environment.

Basic knowledge of health, safety, and hygiene standards.

High level of integrity and professionalism in handling employee matters.

Problem-solving abilities and initiative in managing tasks.

Additional Information

8 to 10 years relevant experience.