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Experience
1 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As an Assistant Banqueting Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. An Assistant Banqueting Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage & support all Banquets/Events
- Lead in the absence of the Banqueting Manager
- Maintain exceptional levels of customer service
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs, identifying any areas for action
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels meet business demands
- Ensure training is carried out on an ongoing basis
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Banquet team
- Comply with hotel security, fire regulations and all health and safety legislation
Desired Candidate Profile
An Assistant Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong knowledge of hotel/leisure/service sector
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills
- Conference and Banquet Operations experience in a Supervisory or Assistant position in hotel/Events Centre
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree or diploma in Hotel Management or equivalent
- Passion for delivering exceptional levels of guest service
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Assistant Banqueting Manager (Female)
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