ASSISTANT HOUSEKEEPING MANAGER

Kerten Hospitality

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Oversee the daily operations of the entire housekeeping department, including supervising Housekeeping Supervisors and supporting staff.

• Act as the immediate subordinate to the Executive Housekeeping Manager, ensuring departmental goals and standards are achieved.

• Coordinate schedules, staffing, and operational priorities across all teams.

• Monitor, guide, and mentor supervisors to maintain high performance and adherence to procedures.

• Conduct regular inspections and audits to ensure compliance with health, safety, hygiene, and cleanliness standards.

• Manage housekeeping supplies, linens, and equipment, ensuring efficient usage and timely replenishment.

• Handle guest requests, complaints, and feedback related to housekeeping professionally and efficiently.

• Maintain accurate departmental records, reports, checklists, and handover notes.

• Support training, development, and performance evaluation of all housekeeping staff.

• Report maintenance issues, damages, and lost & found items promptly.

EXPERIENCE & SKILLS

• 4 6 years of experience in housekeeping operations, including supervisory or assistant management roles.

• Proven experience overseeing multiple teams and managing departmental operations.

• Strong knowledge of hotel housekeeping standards, cleaning procedures, and inspections.

• Excellent leadership, team management, and mentoring skills.

• Strong organizational, time-management, and problem-solving abilities.

• Detail-oriented with a focus on quality control and operational excellence.

• Ability to work in a fast-paced hospitality environment.

• Good communication skills; English required, Arabic is an advantage.

• Previous beach club experience is plus