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Experience
2 - 4 Years
Job Location
Education
Bachelor of Technology/Engineering, Bachelor of Science(Information Technology)
Nationality
Indian, Filipino
Gender
Male
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supporting in the implementation of IT policies & procedures and ensuring adherence;
Executing IT operations processes for core services, as planned;
Supporting in planning, implementing & managing hardware infrastructure;
Identifying, remediating and resolving all operational incidents, within established service levels, with the consent of seniors;
Resolving problems to have permanent resolutions to technical issues;
Supporting in end user communication and support, during major outages, changes and maintenance;
Proactively performing as service desk, providing first and second level support involving application, network and desktop support;
Supporting in the implementation of IT policies & procedures and ensuring adherence;
Executing IT operations processes for core services, as planned;
Supporting in planning, implementing & managing hardware infrastructure;
Identifying, remediating and resolving all operational incidents, within established service levels, with the consent of seniors;
Resolving problems to have permanent resolutions to technical issues;
Supporting in end user communication and support, during major outages, changes and maintenance;
Proactively performing as service desk, providing first and second level support involving application, network and desktop support;
Desired Candidate Profile
02-04 years of experienced in the same filed.
Willing to relocate (specifically in Umm Al Quwain).
Ability to communicate technical information to non-technical issues;
Ability to keep up with the latest advancements in technology and software.
Ability to work under pressure and adapt to changing work environment.
Employment Type
- Full Time
Company Industry
- Printing
- Packaging
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- User Account Management
- IT Assistant
- IT Support Specialist
- Help Desk Support
- IT Documentation
- System Administration
- IT Support Associate
- Software Installation
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FALCON PACK INDUSTRY LLC
CHAREZ D. Malabanan - Assistant Manager HR
Sharjah UAE Sharjah - UAE, Sharjah, United Arab Emirates (UAE)