Assistant Manager - Gaming Technicians

Wynn Al Marjan Island

Posted 30+ days ago

Experience

5 - 7 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Bachelor of Science

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The primary duties and responsibilities of this role are:

  • Manage the daily operations of gaming technicians, ensuring timely maintenance, troubleshooting, and repair of gaming equipment
  • Monitor machine performance, uptime, and guest feedback to identify operational issues and improvement opportunities
  • Manage the installation, configuration, relocation, and removal of EGM, table game equipment, and related systems
  • Provide guidance, coaching, and on-the-job training to gaming technicians to enhance technical capability and performance
  • Assist in scheduling and task assignments to ensure adequate coverage across all shifts
  • Ensure all technical activities comply with UAE gaming regulations, Wynn Resorts internal controls, and manufacturer specifications
  • Maintain accurate and up-to-date records of machine configurations, maintenance logs, and regulatory documentation
  • Coordinate with gaming equipment manufacturers and service providers for technical support, repairs, and upgrades
  • Stay informed on emerging gaming technologies, system enhancements, and industry trends
  • Assist in the integration of new gaming platforms, cashless solutions, and digital interfaces
  • Collaborate with IT, Surveillance, and Gaming Operations to maintain system connectivity, data integrity, and operational reliability

Desired Candidate Profile

The ideal candidate for this position will have the following experience and qualifications:

  • Bachelor s degree in Engineering, Electronics, Information Technology, or related field (preferred)
  • Minimum 5 years of experience in EGM operations or technical maintenance within a regulated gaming environment
  • Demonstrated experience in managing or leading technical teams
  • Strong understanding of EGM and table game hardware, software, networking, and regulatory requirements
  • Excellent troubleshooting, organizational, and communication skills
  • Proficiency with diagnostic tools, CMS platforms, and technical documentation
  • Fluency in English required; additional languages are an advantage
  • Ability to work evenings, weekends, and holidays based on operational needs

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Engineering

Keywords

  • Assistant Manager - Gaming Technicians

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Wynn Al Marjan Island

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is currently seeking an Assistant Manager Gaming Technician to join the resort s Gaming Technician team.

Read More

https://wam-iabkey.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/812